The perfect gift for any occasion!
Here are the steps to purchase NetCruise Gift Tickets:
Q: What is the NetCruise Gift Ticket?
The NetCruise Gift Ticket is a prepaid credit that can be redeemed by the one you loved for one-time cruising.
Q: Is there a fee to purchase a NetCruise Gift Ticket?
A: There is no extra fees to purchase a NetCruise Gift Ticket.
Q: Can anyone use my Gift Ticket?
A: Yes, your name does not appear on the Gift Ticket so you may use it yourself or give it to anyone you love.
Q: Will I get the refund for the remaining amount?
A: No credit or change will be given on the unused portion (remaining amount) of the Gift Ticket.
Q: Can I pay the price difference to redeem my favourite route?
A: Yes, the redeemer may pay the price difference (based on current prevailing rates) upon redeem.
Q: Can I redeem the route with on-going promotion?
A: Yes, the Gift Ticket may used to redeem any ongoing promotions as you like.
Q: Who will get the NetCruise reward points?
A: The purchaser (based on individual name) will get 50% of the NetCruise reward points.
Q: Does NetCruise Gift Ticket expire?
A: Yes, the NetCruise Gift Ticket is valid for 2 years from the date of issue.
Q: Does NetCruise Gift Ticket need to be activated?
A: No, the NetCruise Gift Ticket sent to you already activated so it can be used right away.
Q: Can I redeem a NetCruise Gift Ticket as payment toward an existing booking?
A: Yes, the NetCruise Gift Ticket may be redeemed via "My Booking" or calling our customer service by providing the "redemption code".
Q: Can I redeem a NetCruise Gift Ticket as payment for onboard products and services?
A: No, the NetCruise Gift Ticket cannot used as payment for onboard products and services, including taxes, gratuities (if any).
Q: Is the NetCruise Gift Ticket available to be purchased in multiple currencies?
A: Currently NetCruise Gift Ticket is only available in MYR (Ringgit-Malaysia).
Q: Can I add funds to NetCruise Gift Ticket?
A: No, you may not add funds to the Gift Ticket as it is not reloadable.
Q: Can I cancel my NetCruise Gift Ticket order?
A: No, Gift Ticket orders are final and orders cannot be cancelled.
Q: Can a NetCruise Gift Ticket be used to purchase another NetCruise Gift Ticket?
A: No, a NetCruise Gift Ticket cannot be used to purchase another NetCruise Gift Ticket.
Terms and Conditions
Netquas Holiday Sdn. Bhd. (“NetCruise”, “Our”, “We” or “Us”)