The perfect gift for any occasion!
Here are the steps to purchase Gift Tickets:
- Place a booking and the price will be the value of Gift Ticket.
- Our system will send a payment notification email to purchaser.
- Pay exactly the billed amount.
- Receive confirmation email with Gift Ticket attached.
- Send this Gift Ticket to your loved ones.
- Redeemer has to show Gift Ticket upon check availability or redeem.
Q: What is the NetCruise Gift Ticket?
The NetCruise Gift Ticket is a prepaid cruise ticket that can be redeemed by the one you loved for one-time cruising.
Q: Is there a fee to purchase a NetCruise Gift Ticket?
A: There is no extra fees to purchase a NetCruise Gift Ticket.
Q: Can anyone use my Gift Ticket?
A: Yes, your name does not appear on the Gift Ticket so you may use it yourself or give it to anyone you choose.
Q: Will I get the refund for the remaining amount?
A: No credit or change will be given on the unused portion (remaining amount) of the Gift Ticket.
Q: Can I pay the price difference to redeem other available routes?
A: Yes, the redeemer may pay the price difference (based on current prevailing rates) upon redeem.
Q: Can I redeem other routes with on-going promotion?
A: Yes, the Gift Ticket may used to redeem other ongoing promotions but must be same cruise line as purchased.
Q: Who will get the NetCruise points?
A: The purchaser will get 50% of the NetCruise points.
Q: Does NetCruise Gift Ticket expire?
A: The NetCruise Gift Ticket is valid for 365 days from the date of issue.
Q: Do NetCruise Gift Ticket need to be activated?
A: NetCruise Gift Ticket will be sent to you already activated so it can be used right away.
Q: Can I redeem a NetCruise Gift Ticket as payment toward an existing booking?
A: Yes, the NetCruise Gift Ticket may be redeemed via "My Booking" or calling our customer service by providing the "redemption code".
Q: Can I redeem a NetCruise Gift Ticket as payment for onboard products and services?
A: No, the NetCruise Gift Ticket cannot used as payment for onboard products, services, taxes, gratuity.
Q: Is the NetCruise Gift Ticket available to be purchased in multiple currencies?
A: At this time, the NetCruise Gift Ticket is only available in RM (Ringgit-Malaysia).
Q: Can I add funds to NetCruise Gift Ticket?
A: No, you may not add funds to the Gift Ticket it is not reloadable.
Q: Can I cancel my NetCruise Gift Ticket order?
A: No, Gift Ticket orders are final and orders cannot be canceled.
Q: Can a NetCruise Gift Ticket be used to purchase another NetCruise Gift Ticket?
A: No, a NetCruise Gift Ticket cannot be used to purchase another NetCruise Gift Ticket.
Terms and Conditions
Netquas Holiday Sdn. Bhd. (“NetCruise”, “Our”, “We” or “Us”)
- The Gift Ticket is only good for a single sailing.
- Gift Ticket may not be redeemed for cash.
- No credit or change will be given on the unused portion (remaining amount) of the Gift Ticket.
- All cabins are strictly subject to availability at the time of redeem.
- The Gift Ticket is an open ticket, redeemer may redeem on any sailing date, any cabin type and any routes but must be same cruise line as purchased.
- Purchaser may purchase Gift Ticket either on normal price or ongoing promotion.
- If purchased Gift Ticket is bundled with ongoing promotion, the ticket must be redeemed before the promotion ended.
- If the Gift Ticket is not redeemed within the promotion period, the redeemer shall need to pay the price difference (based on current prevailing rates) upon redeem.
- Gift Ticket may used to redeem other ongoing promotions but must be same cruise line as purchased.
- Any additional cost exceeding the value of Gift Ticket will be paid by the redeemer.
- 50% of points generated upon purchase will be credited to purchaser account. No points will be granted by redeemer.
- The Gift Ticket is valid for 365 days from the date of issue.
- Gift Ticket cannot be used to purchase a further Gift Ticket.
- Gift Ticket has no passenger name specified, one can use it simply by providing us the redemption code.
- In the event of any dispute, the decision of NetCruise is final.
- NetCruise reserves the right to amend these terms and conditions without prior notice.